Jaideep Prabhu spoke earlier today on an Apolitical webinar about innovation, imagining the future of government, and the new levers of state power. The webinar began with two polls. My sense is that the majority of participants were from the public sector based on the chat respondents.
.@apoliticalco poll about the #futureofgovernment pic.twitter.com/C1jqKBl7Zp
— Doug Hadden (@dalytics) February 18, 2021
.@apoliticalco poll on whether government can learn lessons from the #privatesector pic.twitter.com/n3D6ikLded
— Doug Hadden (@dalytics) February 18, 2021
.@JaideepPrabhu introduces #frugalinnovation in government at @apoliticalco with small teams that address important social problems pic.twitter.com/lCBCRbz23S
— Doug Hadden (@dalytics) February 18, 2021
The webinar covered insight from Prabhu’s new book.
Look what arrived!
The sun is shining on my Professor @JaideepPrabhu‘s new book, ‘How Should A Government Be – The New Levers Of State Power’.
Looking forward to what one of the most knowledgeable & supportive Fellows in Cambridge has to say on the art of the possible in Govt. pic.twitter.com/vEJrtPxby6
— Guneet Malik (@guneet_malik) February 18, 2021
Prabhu introduced the concept of frugal innovation: small teams can do what only large companies or big governments could do before. The result? Faster, better, cheaper. It’s the political environment, and dogma, that creates the impression that there can be no balance in the role of the State. He points out Libertarians believe that “governments are inefficient and ineffective” while Statists believe that governments are the “only force that can redress the vagaries and injustices of nature or the market.”
.@JaideepPrabhu needs to be a balance between #libertarian & #statist view of government #intervention & #innovation (sounds a bit like the #bimodal approach in information technology)
— Doug Hadden (@dalytics) February 18, 2021
.@JaideepPrabhu: technology #innovation in government can help balance #policy when done properly, and become an “experimental state” pic.twitter.com/ejeTkgBY01
— Doug Hadden (@dalytics) February 18, 2021
Prabhu sees that there can be balance through leveraging innovation concepts from the private sector that have been adopted successfully in government. This approach is:
- Responsive: citizen-centric, outside-in
- Inclusive: balance needs among groups
- Experimental: agile pilots to mitigate risks & costs
- Entrepreneurial: 21st century industrial strategy
- Innovative: culture of innovation
.@JaideepPrabhu there are #socialcontract concepts even in authoritarian governments
— Doug Hadden (@dalytics) February 18, 2021
.@JaideepPrabhu #risk in government #experiment can be reduced with smaller projects with testing within guidelines, or work with NGOs & universities to overcome the “fear of failure”
— Doug Hadden (@dalytics) February 18, 2021
Risk was an important theme during the webinar. Public service is mostly a risk-averse culture. The notion of spending public money, even modest amounts, on experiments is anathema. Prabhu addressed these concerns by explaining the modern view of risk management by avoiding very large investments that have not been proven in pilot projects. Failing fast and project pivots have become widely adopted among government innovation and digital services groups.
.@JaideepPrabhu describes example from government of #Bangladesh to improve citizen #servicedelivery through #agile processes focused on reducing time & improving efficiencies (an Economic Value Add)
— Doug Hadden (@dalytics) February 18, 2021
Agile country development techniques, like Problem-Driven Iterative Adaptation (PDIA), have emerged and become widely adopted. Governments are leveraging approaches like design thinking and human-centric design to become more citizen-centric.