Government Performance Management

Government Performance Management

Empowers governments to improve results and outcomes

Government Performance Management Solution Overview


(GPM) Government Performance Management software empowers governments to achieve better results through access to data and metrics. The ability to tie performance directly to budgeting allows for improved outcomes for public sector departments. Features include:

Performance Budgeting

Performance Budgeting

Supports credible budgets, forecasting and improved performance including budget preparation, performance management and a Key Performance Indicator library.

Monitoring and Evaluation

Monitoring and Evaluation

Supports improved decision making including records management, reporting, a data mart, dashboard and alerts.

Government Transparency

Government Transparency

Supports publishing performance and budget information to a transparency portal and computer-aided audit.

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Government Performance Management Modules


(GPM) Government Performance Management is one of the six core product pillars within the FreeBalance Accountability Suite™ and is composed of a number of modules that can be implemented individually or as part of a unified solution. The GPM pillar empowers governments to improve results and outcomes.

  • (GPBB) Budget Book Builder
    Automates the collection of budget planning and historical data.

  • (GPPB) Government Performance Budgeting
    Multiple year budget formulation, forecasting, version control and scenario planning for budget preparation.

  • (GPPM) Government Performance Management
    Provides proper management of the physical execution of the budget and monitor each target result.

  • (GPCE) President/Prime Minister Dashboard
    The dashboard provides executive scorecards that can be used for deeper analysis.

  • (GPMD) Minister’s Dashboard
    Using transactions undergone by a specific ministry, the dashboard gives scorecards that can be used interactively for deeper analysis.

  • (GPIA) Internal Audit Management
    Enables automation of the government’s annual internal audit processes.

  • (GPMA) Management Alerts
    Gives the user information related to actions or processes performed.

  • (GPLR) Legal and Risk Management New
    Monitors ongoing litigation and tracks expenses and revenues related to each case. Also calculates the potential financial outcome.

  • (GPDM) FreeBalance Datamart
    This feature organizes data so that it can be leveraged by the dashboards and OLAP tools.

  • (GPER) eResults Portal
    Allows governments to publish performance information in real-time, including all relevant information that’s updated from the GRP.

  • (GPPR) Government Portal
    This portal allows governments to publicly conduct surveys, publish news, documents and legal content, as well as showcase institutional events.

  • (GPTP) Transparency Portal
    Helps enhance government transparency and builds trust by allowing the public to have sight of published information related to fiscal budget execution and public sector performance.

  • (GPCT) Court Case Tracking
    Automatically records and manages legal cases and the relevant supporting attachments.

  • (GPCR) Customized Reporting
    Creates customized data reports on public sector performance with data access security.

  • (GPMG) Manager’s Dashboard
    Another business intelligence tool to support the decision-making process. The dashboard provides interactive executive scorecards that can be used for deeper analysis.

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What is Government Performance Management?

In the private sector the concept of performance management is well understood. However, governments are not profit-driven and therefore the measures used to enhance corporate performance are not relevant in the public sector.

Challenges for government performance management include:

  • Governments run more “lines of business” than any business
  • Budgets must be tied to performance because governments run commitment accounting
  • Cascading complex objectives through Ministries, Departments, Agencies (MDAs) and divisions to individual public servants is complex because there are so many staff members
What is Government Performance Management?

Government Performance Management Starts with the Budget

Demonstrating public sector performance requires more than putting together a website. Government financial and performance management begins with the budget. Budgets are guidelines in the private sector. In government – it’s the law. Government budgets encapsulate policy, economics and objectives and results need to be traced back to objectives in the budget. This enables improved spending to achieve better results.

Government performance management is not something that can be sustained by using stand-alone software. Or software designed for the private sector. A unified approach across the budget cycle is required. This consists of transparency, back-office and metadata layers that need to be more than integrated and tightly unified to ensure proper controls and full automation.

Government performance is not just about tracking results at the end of the fiscal year. Government leaders need day-to-day access to performance information. This requires the same integration across the budget cycle used for effective transparency.

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What are the Benefits of Government Performance Management?


Some of the benefits of a unified Government Performance Management solution such as the FreeBalance Accountability Suite™ include:

  • Budget Preparation
    Creates top-down and bottom-up budgets

  • Collaborative Planning
    Organization plans, approvals and performance analysis

  • Budget Execution and Forecasting
    Provides input, output and outcome performance metrics tied to government mandates

  • Public Accounting and Budgetary Classification
    Classifies accounting and budget categories for budget analysis and reporting

  • Aid Management
    Links external aid partners and supports the integration of ‘off-budget’ information

  • Performance Improvement and Linkage
    Recommends improvements based on changing priorities or performance metrics

  • Performance Metrics and Measurement
    Develops performance metrics to track government and departmental mandates and goals

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Frequently Asked Questions


Find answers to commonly asked questions about FreeBalance’s Government Performance Management Solution.

FreeBalance’s GPM software is designed to help governments measure and improve their performance by providing a range of tools and capabilities that support the Government Performance Management process.

(GPM) Government Performance Management software includes features such as:

  1. Budget preparation: The software includes functionality to support government budget preparation processes. This includes features such as budget formulation, revenue forecasting, expenditure planning, and financial reporting. By integrating budget preparation with performance management, the software helps ensure that government budgets are aligned with performance objectives and that resources are allocated in a way that supports government goals and objectives.
  2. Performance measurement: The software provides a set of performance measures that can be used to track progress towards government goals and objectives. These measures are customizable and can be tailored to the specific needs of each government.
  3. Performance reporting: The software generates reports that summarize performance data and provide insights into government performance. These reports can be used by government leaders to make data-driven decisions and to communicate progress to stakeholders.
  4. Performance analysis: The software includes analytical tools that enable governments to identify trends, patterns, and areas of strength or weakness in their performance. This can help governments to prioritize areas for improvement and to make targeted interventions.
  5. Budget integration: The software is designed to integrate with government budgeting processes, allowing governments to link performance data to budget allocations and to ensure that resources are allocated in a way that supports performance objectives.
  6. Stakeholder engagement: The software includes features that enable governments to engage with stakeholders and to solicit feedback on government performance. This can help governments to identify areas where they need to improve and to build support for their performance improvement efforts.

Overall, FreeBalance’s GPM software is a comprehensive solution for government performance management that provides governments with the tools they need to measure, analyze, and improve their performance.

(GPM) Government Performance Management software empowers governments to achieve better results through access to data and metrics. The ability to tie performance directly to budgeting allows for improved outcomes for public sector departments. Government financial and performance management begins with the budget. Budgets are guidelines in the private sector. In government – it’s the law. Government budgets encapsulate policy, economics and objectives and results need to be traced back to objectives in the budget. This enables improved spending to achieve better results.

The government’s budget provides a framework for measuring the effectiveness of government spending. By setting clear performance targets and tracking progress towards those targets, FreeBalance’s (GPM) Government Performance Management modules can help governments identify areas where they may be overspending or where they may be able to reallocate resources more effectively.

In addition, this software also helps governments prioritize spending decisions by identifying which programs or initiatives are delivering the best results. By focusing on outcomes rather than just inputs, (GPM) Government Performance Management can help ensure that government spending is directed towards programs that are having the greatest impact.

Another way that GPM relates to the government’s budget is through the use of performance-based budgeting. This is a budgeting approach that links funding decisions to performance outcomes. Under this approach, programs are evaluated based on their performance and funding decisions are made based on how well they are meeting their performance targets. This can help ensure that resources are allocated to programs that are delivering results and can help avoid wasteful spending on programs that are not meeting their objectives.

GPM and performance-based budgeting are closely related and can work together to help governments make more effective use of their resources. By setting clear performance targets and tracking progress towards those targets, governments can ensure that their spending decisions are aligned with their goals and objectives, and that they are delivering the best possible outcomes for their citizens.

The (GPM) Government Performance Management pillar of the FreeBalance Accountability Suite™ helps governments to improve budgeting and planning processes in several ways:

  1. Linking performance and budgeting: The GPM pillar of the software allows governments to link their performance objectives and targets to their budgeting and planning processes. By aligning performance goals with budget allocations, governments can ensure that resources are allocated in a way that supports their strategic objectives.
  2. Enhancing transparency and accountability: The GPM pillar of the software provides a platform for governments to report on their performance and to communicate their progress to stakeholders. This helps enhance transparency and accountability by providing citizens and other stakeholders with information on government performance.
  3. Enabling evidence-based decision-making: The GPM pillar of the software allows governments to make evidence-based decisions by providing them with data on their performance. This helps ensure that decisions are based on facts and data, rather than on assumptions or political considerations.
  4. Supporting continuous improvement: The GPM pillar of the software supports continuous improvement by providing governments with tools to monitor and analyze their performance over time. By tracking their progress and identifying areas for improvement, governments can make targeted interventions to improve their performance.
  5. Streamlining processes: The GPM pillar of the software streamlines government budgeting and planning processes by automating tasks such as data collection, analysis, and reporting. This helps governments save time and resources and ensures that performance data is accurate and reliable.

The GPM pillar of the FreeBalance Accountability Suite™ helps improve government budgeting and planning processes by providing governments with the tools they need to align their resources with their strategic objectives, make evidence-based decisions, and continuously improve their performance.

FreeBalance’s (GPM) Government Performance Management software includes a range of features that support the GPM process including:

  1. Budget integration: The software is designed to integrate with government budgeting processes, allowing governments to link performance data to budget allocations and to ensure that resources are allocated in a way that supports performance objectives.
  2. Performance measurement: The software includes tools for measuring government performance against a set of predefined indicators or custom metrics. Governments can set targets for each indicator and track progress towards those targets.
  3. Performance reporting: The software generates reports that summarize performance data and provide insights into government performance. These reports can be customized to meet the specific needs of different stakeholders and can be used to communicate progress to citizens, government leaders, and other stakeholders.
  4. Performance analysis: The software includes analytical tools that enable governments to identify trends, patterns, and areas of strength or weakness in their performance. This can help governments to prioritize areas for improvement and to make targeted interventions.
  5. Stakeholder engagement: The software includes features that enable governments to engage with stakeholders and to solicit feedback on government performance. This can help governments to identify areas where they need to improve and to build support for their performance improvement efforts.
  6. Data visualization: The software includes tools for visualizing performance data in graphs, charts, and other formats. This can help governments to communicate performance data more effectively and to identify patterns and trends that might not be immediately apparent in raw data.
  7. Workflow management: The software includes workflow management tools that allow governments to manage the GPM process from end to end. This includes tools for data collection, analysis, reporting, and monitoring, as well as tools for managing tasks and assignments.

FreeBalance’s GPM software is a comprehensive solution for government performance management that provides governments with the tools they need to measure, analyze, and improve their performance.

FreeBalance’s (GPM) Government Performance Management software is fully integrated with all other pillars and modules of the FreeBalance Accountability Suite™ and shares the same unified platform, the FreeBalance Accountability Platform™. It provides real-time data analytics and performance metrics through several key features:

  1. Data integration: The software is designed to integrate with a range of data sources, including government financial systems, HR systems, and other data sources. This allows governments to access real-time data on performance metrics such as revenue collection, service delivery, and program outcomes.
  2. Data visualization: The software includes powerful data visualization tools that enable governments to create graphs, charts, and other visualizations of their performance data. These visualizations provide real-time insights into government performance, enabling governments to identify trends and patterns in their data.
  3. Dashboards: The software includes customizable dashboards that display performance metrics in real-time. These dashboards can be configured to meet the specific needs of different stakeholders, providing quick access to the information that is most important to them.
  4. Alerts: The software includes alerting functionality that can be configured to notify government officials and other stakeholders when performance metrics fall outside of predefined thresholds. This enables governments to take corrective action in real-time, before issues become more serious.
  5. Performance tracking: The software allows governments to track performance metrics over time, providing real-time insights into how government performance is changing over time. This enables governments to identify areas where performance is improving and areas where additional interventions may be needed.

FreeBalance’s GPM software provides real-time data analytics and performance metrics by integrating with a range of data sources, visualizing performance data, providing customizable dashboards, alerting stakeholders to performance issues, and tracking performance over time. This enables governments to make data-driven decisions in real-time, improving their ability to deliver services effectively and efficiently.

The FreeBalance Accountability Suite™ is massively configurable and highly extensible, meaning that it is able to meet any government need. Many PFM experts don’t see much of a difference between configuration or customization – often referring to any adaptation as “customization”. We’ve been talking about the difference for some time, and the industry has finally caught up to us by defining configuration as “no-code” customization.

FreeBalance’s (GPM) Government Performance Management software is highly configurable and requires little to no software development to meet specific government needs. Some of the ways that the software can be configured include:

  1. Metrics: Governments can define their own performance metrics, enabling them to track performance against their own objectives and priorities.
  2. Dashboards: The software includes customizable dashboards that can be configured to display the information that is most important to different stakeholders. Governments can configure dashboards to display metrics, reports, and other information in a way that meets their specific needs.
  3. Reports: The software includes a range of standard reports, as well as tools for creating custom reports. Governments can create reports that meet their specific reporting requirements, including different data sources, time periods, and report formats.
  4. Alerts: The software includes alerting functionality that can be customized to meet specific needs. Governments can configure alerts to notify different stakeholders when performance metrics fall outside of predefined thresholds.
  5. Workflows: The software includes workflow management tools that enable governments to customize the GPM process to their specific needs. Governments can configure workflows to match their specific business processes, including data collection, analysis, and reporting.

FreeBalance’s GPM software is highly customizable, enabling governments to tailor the software to their specific needs. This helps governments to implement performance management processes that are aligned with their unique objectives, priorities, and business processes.

Additional Reading

How to Manage (and Measure) Government Performance The balanced scorecard enables tying long-term government goals to annual and medium-term budget proposals which improves program evaluation. The balanced scorecard is also an effective transparency mechanism as it provides evidence of progress towards goals and validates policy.
Shopping cart on laptop,online shopping and delivery service Government Procurement Performance Management Procurement in large companies seeks to improve spend management: the process of reducing costs through economies of scale. Aggregate multiple purchase requests for similar products to single tenders results in lower prices. The same is true for the public sector, however, government procurement is more complex and is budget-driven.
How to Design a Financial Management Information System How to Design a Financial Management Information System We would like to extend concepts introduced in the paper through the lens of enterprise software technology and implementation practices with a few recommendations.
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