Our Customers

Our Customers

Proudly Working With Governments Across the Globe

A Truly Customer-Centric Company


Customer-centricity is not just a buzz word for FreeBalance. Our customers truly are at the core of everything we do. Which is why we co-create our systems – we build with government, for government.

International Presence

We are citizens of the world. With teams across the globe we work with the full range of governments – from some of the world’s most fragile States to advanced economies like the USA and Canada. We don’t just sell products and services to countries, we build ties, we co-create and our customers become part of our community. We provide exceptional government customer service and always invest in building local capacity.

Our worldwide user community of government customers includes Public Financial Management (PFM) professionals in more than 25 countries. FreeBalance software is used to manage $413 billion in national budgets worldwide for 880 million citizens.

Proudly Working With Governments Across the Globe

Which Governments Does FreeBalance Work With?

As public financial management professionals, we work with federal customers, globally, offering our PFM expertise, the FreeBalance Accountability Suite™ and government customer services across multiple continents.

These include:

Asia and the Pacific

  • Kiribati
  • Mongolia
  • Pakistan (Capital Development Authority)
  • Philippines
  • Sri Lanka
  • Timor–Leste

Europe, Africa and the Middle East

  • Kosovo
  • Liberia
  • Sierra Leone
  • South Sudan
  • Uganda

Caribbean and Latin America

  • Antigua and Barbuda
  • Brazil (State of Pará)
  • Guyana
  • Haiti
  • Honduras
  • Jamaica
  • Nicaragua
  • Suriname
  • Trinidad and Tobago

North America

  • Canada
  • Nunavut Nunavut
  • United States

Success Stories


A selection of FreeBalance projects from around the world.

Uganda

Uganda

The Government of Uganda leverages the FreeBalance Accountability Suite™ for its Integrated Personnel and Payroll System (IPPS) which manages HR and payroll for the entire civil service. The implementation resulted in the elimination of over 14,000 ghost workers.

Timor-Leste

Timor-Leste

FreeBalance has been working with the Government of Timor-Leste since 2000. FreeBalance PFM solutions and advisory services support improved governance, accountability and transparency.

Sri Lanka

Sri Lanka

The Integrated Treasury Management Information System (ITMIS) in Sri Lanka is part of a major reform initiative towards improved fiscal management in Sri Lanka through the Fiscal Management Efficiency Project.

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